ActiveCampaign

Sending data to ActiveCampaign: Step-by-Step Guide

Supported Destination Services

DinMo supports the following destination services:

• Synchronize contact attributes, to create contacts and update their standard and custom fields.

• Export audiences, to keep ActiveCampaign contact lists synchronized with your DinMo segments.

• Synchronize contact tags, to add or remove a selected or newly created contact tag as contacts enter or leave your DinMo segment, using the audience destination service.

• Send events, to send named events and optional event data to existing ActiveCampaign contacts.

Please refer to the dedicated documentation page for more information.

Authentication to ActiveCampaign

For contact attributes, audiences, and contact tags, DinMo connects to ActiveCampaign using your account's API URL and API Key. Event Tracking uses separate credentials, described in the Events authentication section.

Retrieve your credentials

1. Sign in to your ActiveCampaign account.

2. Open Settings, then select Developer.

3. Copy your API URL and API Key.

Use the exact API URL displayed in your account's Developer settings.

Refer to the ActiveCampaign documentation for more information about retrieving your credentials.

Connect ActiveCampaign to DinMo

1. In DinMo, navigate to Destinations.

2. Click New destination.

3. Click Connect a new platform and select ActiveCampaign.

4. Enter a name for your connection.

5. Paste your API URL and API Key into the corresponding fields.

6. Continue and select the destination service.

7. Complete its configuration and save.

If you already have an ActiveCampaign connection, you can reuse it when creating another destination.

Learn how to create a destination in our step-by-step tutorial.

Authentication for events

ActiveCampaign Events uses two credential pairs on the same connection:

• API URL and API Key let DinMo verify that the contact already exists.

• Event Key and the numeric Account ID (actid) let DinMo submit the event through Event Tracking.

When you select the Events destination service, add the Event Tracking credentials to your new or existing ActiveCampaign connection. The Event Key and Account ID must be provided together. Connections without them remain valid for contact attributes, audiences, and contact tags.

To retrieve the Event Tracking credentials:

1. In ActiveCampaign, open Website → Site Tracking.

2. Scroll to Event Tracking and enable tracking.

3. Copy the Event Key.

4. Open Event Tracking API and copy the numeric Account ID (actid).

Enter the Account ID exactly as displayed. It can contain any number of digits, but no letters or spaces.