Export audiences
Overview
In this destination service, DinMo keeps an ActiveCampaign contact list synchronized with a DinMo segment.
Contacts entering your segment are created or updated and subscribed to the selected list.
Previously synchronized contacts leaving your segment are unsubscribed from that list.
Their contact profiles remain in ActiveCampaign.
To get started:
Create an ActiveCampaign audience destination. Refer to the Destination setup section.
Create a user segment containing the contacts to include. Refer to our step-by-step tutorial.
Activate the segment to the destination to start sending data.
Destination setup
Create a destination using your ActiveCampaign connection and select the Export audiences destination service.
The destination stores the reusable connection details. It is not tied to a specific list or contact tag: you choose the audience target separately for each activation.
Activation configuration
Once your destination and segment are ready, create an activation.
Under Audience target, choose:
List only to synchronize membership with one ActiveCampaign list.
List and contact tag to synchronize the same contacts with both a list and a tag.
At least one audience target is required.
Select or create a list
Select an existing ActiveCampaign list or create a new one for this activation.
For a new list, provide:
List name
Name of the list to create in ActiveCampaign.
Sender URL
Website URL associated with the list.
Sender reminder
Explanation of why contacts are receiving your emails.
When you choose List and contact tag, configure the contact tag in the same activation. See Synchronize contact tags for the tag behavior.
Fields mapping
Map Email as the required contact identifier.
You can also map the following standard contact fields:
First name
Last name
Phone
These fields are sent when contacts are processed for addition to the audience.
Use Synchronize contact attributes to keep standard and custom profile attributes updated independently of audience membership.
List membership
DinMo manages membership changes for contacts tracked by the activation.
It does not clear the destination list before synchronizing. Existing list members outside the activation's synchronization history remain unchanged.
Leaving the segment unsubscribes the contact from the selected list; it does not delete the contact.
If DinMo detects that a contact already has an inactive membership in the selected list, it reports a row error instead of resubscribing that contact.
This also applies when a previously unsubscribed contact re-enters the source segment.
Scheduling
Choose how often DinMo should update your list.
Each incremental synchronization applies the segment membership changes detected since the previous run. A full run processes all current source contacts and handles departures recorded in the activation's synchronization history.
Troubleshooting
If a contact is not synchronized, check that:
The source record contains a valid email address.
The selected list still exists.
The contact does not already have an inactive membership in that list.
Refer to Troubleshooting Syncs for help investigating failed records.
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