Export contact lists
Overview
In this destination service, DinMo will create lists of contacts and keep this list up to date in Dotdigital.
To do so, you will need to go through these three steps:
Creating a Dotdigital destination. Refer to the corresponding section for more info.
Creating a user model or segment composed of all the users that will populate your Dotdigital list. Refer to this step-by-step tutorial to learn how to build segments without SQL in DinMo.
Activating the model or segment to the Dotdigital destination to start sending data. Refer to the corresponding section for more info.
Each time the activation will be running:
Any new user entering your DinMo segment will be added to your Dotdigital list
Any user leaving your DinMo segment will be removed from your Dotdigital list
Note:
If a contact does not already exist in Dotdigital that is part of your list, a new contact will be created. The contact will however be created with only a single identifier (one of the below mappings), so it is recommended that any contact used in a list is included in your 'Synchronize contacts' activation, and that a consistent identifier is used across all Dotdigital activations.
DinMo will not delete contacts in your Dotdigital database, contacts will only be removed from the chosen list.
Destination setup
To start exporting lists, you are first required to create a Dotdigital destination with the corresponding destination service.
Optional: Setup default activation settings
At the end of the destination creation, you will be proposed to setup Default Activation Settings. This step is optional, but is highly recommended to facilitate the activation process.
By configuring default settings, synchronizing all your contact lists to Dotdigital will just take one click. Without default settings, you will be required to go through the configuration each time you activate a new audience.
Note that even if you setup default settings, you will still be able to adjust activation settings for each of your audiences if you wish.
Refer to the Activation configuration section for more info about the default settings configuration process.
Activation configuration
Once the destination has been setup, and your DinMo model or segment created, you can configure an activation to start sending data to Dotdigital right away. The segment will be exported as a contact list in Dotdigital.
Activation Name and Description
In this section, the name you enter will be the name given to the list created in Dotdigital.
By default, and if you activate a segment using the default activation settings, the name of the list will be the DinMo segment name.
List Visibility
This gives you the flexibility to chose whether the contacts in a list are either private or public. This depends on your preference for having the list visible in your organisations preference centre within Dotdigital.
Fields mapping
In the Fields mapping section, you are asked to specify the field that corresponds to one of three identifiers for each of the users of the segment. This is the field that Dotdigital will use to recognize the contacts sent by DinMo from your data warehouse, and takes one of the following:
Contact ID (internal Dotdigital ID created upon creation of a contact in Dotdigital)
Email address
Phone number
Note: please bare in mind that any new contacts created through a list activation will be created with the single identifier mapped above. It is recommended to use a consistent identifier across all Dotdigital activations, and to include all contacts in lists within your synchronize contacts activation. If Contact ID exists in your data warehouse, this should be the identifier you chose.
Scheduling
In this section, specify how often the list should be updated in Dotdigital. Every time the list is updated:
Any new user having entered your DinMo model or segment since the last update will be added to your list, if and only if this user is already an existing Dotdigital contact
Any user having left your DinMo model or segment since the last update will be removed from your list
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