Export contact lists

Overview

In this destination service, DinMo will create lists of user and keep them up to date in Attentive.

To do so, you will need to go through these three steps:

• Create a Attentive destination. Refer to the corresponding section for more info.

• Create a user model or segment composed of all the users that will populate your list in Attentive. Refer to this step-by-step tutorial to learn how to build segments without SQL in DinMo.

• Activate the segment to the Attentive destination to start sending data. Refer to the corresponding section for more info.

Due to a Attentive limitation, DinMo will not directly create a list in Attentive. Instead, it will create and update an attribute in the users table, which will be set to True for all the users who are part of the list.

• To finalize the list creation, navigate to the Attentive interface, then creating a new list by filtering all the users where the attribute value is True.

Each time the activation will be running:

• Any new user entering your DinMo model or segment will have its attribute updated to True in Attentive

• Any user leaving your DinMo model or segment will have its attribute updated to False in Attentive

Note that only users who have an external ID (email or phone) linked to an existing Attentive user will be considered by DinMo. In this destination service, DinMo will not create new user.

Destination setup

To start exporting lists, you are first required to create a Attentive destination with the corresponding destination service.

Optional: Setup default activation settings

At the end of the destination creation, you will be proposed to setup Default Activation Settings. This step is optional, but is highly recommended to facilitate the activation process.

By configuring default settings, synchronizing all your contacts lists to Attentive will just take one click. Without default settings, you will be required to go through the configuration each time you activate a new audience.

Note that even if you setup default settings, you will still be able to adjust activation settings for each of your activations if you wish to.

Activation configuration

Once the destination has been setup, and your DinMo model or segment created, you can create an activation to start sending data to Attentive right away. The model or segment will be exported as an attribute value in Attentive (True / False).

Learn how to activate a segment in our step-by-step tutorial

Audience Name

The audience name will be the name of the attribute that will be created in the users table in Attentive. DinMo will replace spaces by underscores.

Make sure an attribute with the same name does not already exist.

Fields mapping

In this section, specify the DinMo field corresponding to the external ID that should be used by Attentive to identify your users. It must correspond to the email or the phone number.

Scheduling

In this section, specify how often the list should be updated in Attentive. Every time the list is updated:

• Any new user entering your DinMo model or segment will have its attribute updated to True in Attentive

• Any user leaving your DinMo model or segment will have its attribute updated to False in Attentive

Warnings

In this section, specify if you want to receive warning for your Attentive activation.

Consult the specific section to learn more about sync warnings.