Sync warnings
Overview
You can set warnings and alerts to monitor sync successes and failures. DinMo supports sending alerts via Slack and email. Warnings can be set as default for all syncs of a specific destination or at the individual sync level.
Warning types
DinMo offers different types of sync warnings.
Activation failure: This alert will be triggered when an activation is not correctly sent to the destination (failed status for the entire sync). You'll get more information on the reasons for sync failure at overview level (insufficient credentials, missing source data, etc.).
Percentage of rejected rows: This warning will be triggered when a certain percentage of data has been refused on the destination side. This feature is useful when you expect that a certain number of rows may fail, and you don't want to be notified unless the number of errors is significant.
Jobs with no operations: This warning will be triggered when several runs have been made, without loading any data at the destination. Occasionally, some jobs will send no data at all (i.e. there has been no data update between the two jobs). However, if this situation persists, the behavior may not be normal and the segment may be broken. This feature alerts you to such cases!
If you wish, notifications can all be sent by e-mail and/or slack. In all cases, warnings will be available in DinMo at several locations on the platform.
To receive Slack sync notifications, you must connect Slack upstream in DinMo's general settings. 👉 To find out more, consult this section.
Configuration
Sync-specific warnings can be configured at the destination level (and will therefore be applied by default to all activations using this destination) or at the level of a specific sync.
At the destination level
When a destination is created, DinMo suggests configuring default activation settings for all destinations that support it.
At the bottom of the configuration page, DinMo lets you create warnings for this destination.
At the sync level
When configuring an activation, you must:
Choose the segment that must be synchronised with your destination
Choose the destination that will receive the data
Configure your activation
At the bottom of the configuration page, DinMo lets you create warnings for this sync.
If you have created default activation settings, but do not wish to apply them to a specific activation of this destination, you can always click on “Advanced configuration”.
When creating Warnings, you will be encouraged to choose the type of alert you want, between Percentage of rejected rows or Jobs with no operations.
Percentage of rejected rows
If you choose Percentage of rejected rows, then you'll also have to choose the percentage above which you want to be alerted and the means of alert communication (email/slack).
👇 In the example below, you will be notified as soon as the number of rows rejected by the destination or DinMo exceeds 10% of the total number of rows.
Jobs with no operation
If you choose Jobs with no operation, then you'll also have to number of jobs without operation above which you want to be alerted and the means of alert communication (email/slack).
👇 In the example below, you will be notified as soon as the number of jobs with no operation is higher than 3.
Where to check warnings?
If you have selected the option to be alerted by e-mail or Slack, you will receive specific communications on these channels.
In all cases, warnings are also available directly on the platform:
In the Control Center
In the Activation List
In the Activation Overview
In the Activation run history
Of course, as soon as the problem is solved, the warning disappears from the application.
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