Synchronize contacts

Overview

In this destination service, DinMo will export and update custom attributes values in the contacts table.

To do so, you will need to go through these three steps:

• Creating a Batch destination. Refer to the corresponding section for more info.

• Creating a user segment composed of all the users and their attributes that will be updated in Batch. Refer to this step-by-step tutorial to learn how to build segments without SQL in DinMo.

• Activating the segment to the Batch destination to start sending data. Refer to the corresponding section for more info.

Each time the activation will be running:

• All attributes values that have changed since the last activation will be updated in Batch

Note that only users of the segment who have an identifier (email address or external ID) linked to a Batch contact will be updated. Batch API does not support contact creation, so DinMo will only update existing contacts without creating new ones.

Destination setup

To start updating attributes, you are first required to create a Batch destination with the corresponding destination service.

Learn how to create such a destination in our step-by-step tutorial

Activation configuration

Once the destination has been setup, and your DinMo segment created, you can create an activation to start sending data to Batch right away.

Learn how to activate a segment in our step-by-step tutorial

Fields mapping

In the Fields mapping section, you are asked to specify the field contained in your DinMo segment that Batch will use to link each segment's records to a Batch contact. Depending on your Batch configuration, it may be the email address of the user, or another external ID.

Custom Attributes

In this section, any field you select will be exported as a new custom attribute in Batch. The associated field will have the same name in Batch and DinMo.

These values of the attributes selected here will then be updated at each activation.