Synchronize subscription statuses

Overview

In this destination service, DinMo will synchronize subscription status groups.

To do so, you will need to go through these three steps:

• On Braze, creating a subscription group (SMS or email)

• On DinMo, creating a Braze destination. Refer to the corresponding section for more info.

• On DinMo, creating a user model or segment composed of all the users which are part of a given subscription group. Refer to this step-by-step tutorial to learn how to build segments without SQL in DinMo.

• On DinMo, activating the model or segment to the Braze destination to start sending data, specifying the target subscription group. Refer to the corresponding section for more info.

Each time the activation will be running:

• Any new user entering your DinMo model or segment will be marked as subscribed to the target subscription group

• Any user leaving your DinMo model or segment will be unsubscribed from the subscription group

Note that users who have never been part of the DinMo model or segment will not be modified by DinMo. Also, DinMo will only update the status of existing users in Braze. If some users who are part of the segment or model do not exist in Braze, they will be ignored.

Destination setup

To start synchronizing statuses, you are first required to create a Braze destination with the corresponding destination service.

Learn how to create such a destination in our step-by-step tutorial

Activation configuration

Once the destination has been setup, and your DinMo model or segment created, you can create an activation to start sending data to Braze right away.

Learn how to activate a segment in our step-by-step tutorial

Subscription group

In this section, you must enter the exact name of the subscription group ID. This group must already exist in Braze. Make sure the model or segment you are activating corresponds to the users of this target subscription group.

If you wish to synchronize the subscription status of multiple groups, please create one activation per target subscription group.

Fields mapping

In the Fields mapping section, you are asked to specify which field corresponds to the external ID of the users. This is the field Braze will use to match the users' data sent by DinMo with their own users' data.

Scheduling

In this section, specify how often the list should be updated in Braze. Every time the list is updated:

• Any new user having entered your DinMo segment since the last update will be marked as subscribed to the target subscription group, if and only if this user is already an existing Braze user

• Any user having left your DinMo segment since the last update will be marked as unsubscribed from the subscription group