Synchronize contacts
Sync your models profiles and attributes into your Dotdigital account to build customer connections with personalized campaigns
Last updated
Sync your models profiles and attributes into your Dotdigital account to build customer connections with personalized campaigns
Last updated
In this destination service, DinMo will export and update attributes in the contacts table, and, optionally, insert new contacts.
To do so, you will need to go through these three steps:
Creating a Dotdigital destination. Refer to the for more info.
Creating a user segment composed of all the users and their attributes that will be updated in Dotdigital. Refer to this to learn how to build segments without SQL in DinMo.
Activating the segment to the Dotdigital destination to start sending data. Refer to the for more info.
Each time the activation will be running:
All new contacts in the segment will be inserted as a new contact in Dotdigital (if they don't exist in your account yet)
All attributes values that have changed since the last activation will be updated in Dotdigital.
Custom attributes not present in Dotdigital will be created upon the first synchronization and regularly updated afterward.
To start synchronizing contacts, you are first required to create a Dotdigital destination with the corresponding destination service (Synchronize contacts).
Once the destination has been setup, and your DinMo segment created, you can create an activation to start synchronizing data to Dotdigital right away.
In the Activation page, click on "New activation" and select the segment or model you wish to use to update your contacts' attributes in Dotdigital. Then, select your Dotdigital destination you've just created.
First, you need to fill in the matching identifier. This must be the contact ID, phone number or email address. This field is used to match the data in your data warehouse with the contacts already in your Dotdigital account.
If Contact ID is available in your data warehouse, it must be selected as matching identifier.
This is the preferred matching identifier.
In the Fields mapping section, you are asked to specify the field contained in your DinMo segment corresponding to the matching identifier.
You can then map any other attribute existing in Dotdigital. These attributes will then be updated by DinMo during each activation.
In this section, any field you select will be exported as a new custom attribute in Dotdigital. You can choose the name of the associated field that will be used in Dotdigital.
The values of the attributes selected here will then also be updated at each activation.
Define how frequently your data is updated in Dotdigital. With each scheduled update:
DinMo will perform an upsert operation, inserting new contacts or updating existing ones.
Existing contacts not found in the current DinMo data segment or model will remain in Dotdigital but will not be updated further.
In this section, specify if you want to receive warning for your Dotdigital activation.
Consult the specific section to .
