Synchronize Contacts

Sending data to Yotpo: Creating & Updating Contacts

Overview

In this destination service, DinMo will export and update attributes in the contacts table, and optionally, insert new contacts into Yotpo.

To do so, you will need to go through these three steps:

• Creating a Yotpo destination. Refer to the corresponding section for more info.

• Creating a user model or segment composed of all the users and their attributes that will be updated in Yotpo.

• Activating the model or segment to the Yotpo destination to start sending data. Refer to the corresponding section for more info.

Each time the activation will be running:

• If you ticked the insert mode option, all new contacts in the model or segment will be inserted as a contact in Yotpo

• All attributes values that have changed since the last activation will be updated in Yotpo

If you chose not to insert new contacts, only users of the model who have an email address linked to an existing contact in Yotpo will be updated.

If you chose to insert new contacts, they will be created in the Yotpo platform alongside the already existing contacts.

Destination setup

To start synchronizing contacts data, you are first required to create a Yotpo destination with the corresponding destination service.

Learn how to create such a destination in our step-by-step tutorial

Activation configuration

Once the destination has been setup, and your DinMo model or segment created, you can create an activation to start sending data to Yotpo right away.

Learn how to activate a segment in our step-by-step tutorial

Fields mapping

In the Fields mapping section, you are asked to specify the field contained in your DinMo model corresponding to one of the following:

• External_id (a unique identifier external of Yotpo, such as shopify ID)

• Email

• Phone

This field will be used to link the model's records to existing contacts.

You can then map any other attribute existing in Yotpo. These attributes will then be updated by DinMo during each activation.

Custom Attributes

In this section, any field you select will be exported as a new custom attribute in Yotpo. The associated field will have the same name in Yotpo and DinMo.

The values of the attributes selected here will then also be updated continuously at each activation.